The Bitcoin Cash fork has originated from conflicting consensus changes between different Bitcoin Cash development teams. As no consensus was reached, a hard fork will occur on Friday the 16th of November at 3:40 AM AEDT, resulting in several separate Bitcoin Cash chains. Eventually, one of these would be the dominant chain, which we will evaluate to support again then.
ACX will suspend all BCH deposits and withdrawals from 6 AM AEDT on 15/11/2018. Please ensure all BCH deposits and withdrawals are finalised ahead of time. During the hard fork, your BCH will be held securely. Once the hard fork is complete and the network is secure, we will resume all BCH deposits and withdrawals.
ACX will only support the dominant BCH coin. For customers who want to receive both hard fork coins, you need to transfer BCH to your private wallets or other exchanges.